Orbital Matrix

Welcome to Orbital Matrix. These Terms and Conditions ("Terms") govern your use of our website, services, and products. By accessing our website or using our services, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using our website (orbitalmatrix.sbs), mobile applications, or any other services offered by Orbital Matrix (collectively, the "Services"), you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.

2. Use of the Website

2.1 Eligibility

To use our Services, you must be at least 18 years old and possess the legal authority to enter into binding agreements. If you are using our Services on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

2.2 Account Registration

Some of our Services require you to create an account. When you register, you agree to provide accurate, current, and complete information about yourself. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

2.3 Prohibited Activities

When using our Services, you agree not to:

• Violate any applicable laws, regulations, or third-party rights
• Use the Services for any illegal or unauthorized purpose
• Interfere with or disrupt the operation of the Services
• Attempt to gain unauthorized access to our systems or user accounts
• Transmit any viruses, worms, or other malicious code
• Scrape, data mine, or use automated means to collect information from our Services
• Impersonate any person or entity
• Use the Services to send unsolicited communications
• Post false, misleading, or deceptive content

3. Booking and Reservation Terms

3.1 Booking Process

When you make a booking through our Services, you agree to provide accurate and complete information for all travelers included in the booking. You must verify that all names, dates, and travel details are correct before confirming your booking.

3.2 Pricing and Payment

All prices are displayed in the currency indicated on our website. Prices may change without notice due to currency fluctuations, supplier changes, or other factors. A booking is not confirmed until we receive full payment and issue a confirmation.

We accept various payment methods as indicated during the booking process. By providing payment information, you represent that you are authorized to use the payment method and agree to pay the total amount specified, including any applicable taxes, fees, and charges.

3.3 Booking Confirmation

After completing your booking, you will receive a confirmation via email. This confirmation serves as proof of your booking and contains important information about your travel arrangements. It is your responsibility to review this confirmation for accuracy and contact us immediately if you notice any discrepancies.

3.4 Travel Documentation

You are responsible for ensuring that you and all travelers in your booking have valid travel documentation, including passports, visas, health certificates, and any other documents required for your journey. We are not responsible for any issues arising from inadequate or invalid travel documentation.

4. Cancellations and Changes

4.1 Cancellation by You

If you need to cancel a booking, you must notify us in writing. Cancellation policies vary depending on the type of service, supplier, and timing of the cancellation. Specific cancellation terms are provided during the booking process and in your booking confirmation.

In most cases, cancellations are subject to cancellation fees that increase as the departure date approaches. Some bookings may be non-refundable. Please refer to our Refund Policy for more details.

4.2 Changes by You

If you need to make changes to a confirmed booking, please contact us as soon as possible. Our ability to accommodate changes depends on supplier policies and availability. Changes are subject to availability and may incur additional charges. Some bookings cannot be changed after confirmation.

4.3 Cancellation or Changes by Us

In rare circumstances, we may need to cancel or make significant changes to your booking due to factors beyond our control, such as natural disasters, political instability, or supplier issues. In such cases, we will:

• Notify you as soon as possible
• Offer you an alternative of comparable standard, if available
• Provide a refund for the affected portion of your booking if no suitable alternative is available

5. Travel Insurance

We strongly recommend that you purchase comprehensive travel insurance to protect against unforeseen circumstances that may affect your travel plans, including medical emergencies, trip cancellation, and lost luggage. Travel insurance is your responsibility and should be arranged at the time of booking.

6. Responsibility and Liability

6.1 Our Role as an Intermediary

Orbital Matrix acts as an intermediary between you and travel service providers (airlines, hotels, tour operators, etc.). While we select our partners carefully, we are not responsible for their actions or omissions. The terms and conditions of these third-party providers will apply to your booking.

6.2 Limitation of Liability

To the maximum extent permitted by law, Orbital Matrix and its affiliates, officers, directors, employees, and agents shall not be liable for:

• Any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our Services
• Any losses or damages resulting from acts or omissions of third-party service providers
• Any issues caused by force majeure events (such as natural disasters, acts of terrorism, civil unrest, strikes, or other circumstances beyond our reasonable control)
• Any personal injury, property damage, or other losses resulting from your participation in travel activities

Our total liability to you for any claims arising from these Terms or your use of our Services shall not exceed the amount paid by you for the booking in question.

6.3 Indemnification

You agree to indemnify, defend, and hold harmless Orbital Matrix and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from your use of our Services, violation of these Terms, or infringement of any third-party rights.

7. Intellectual Property

7.1 Our Intellectual Property

All content on our website and Services, including text, graphics, logos, images, software, and other materials, is owned by or licensed to Orbital Matrix and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, or use our intellectual property without our express written permission.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes. This license does not include the right to:

• Resell or make commercial use of our Services or content
• Reproduce, duplicate, copy, or exploit our Services or content for any commercial purpose
• Use data mining, robots, or similar data gathering methods
• Download or copy account information for the benefit of another merchant
• Modify or create derivative works based on our Services or content

7.3 User Content

If you submit content to our Services (such as reviews, comments, or feedback), you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media. You represent that you have all necessary rights to grant this license.

8. Website Behavior and Community Guidelines

When interacting with our Services and other users, you agree to conduct yourself in a respectful and appropriate manner. You agree not to:

• Post or transmit offensive, abusive, or harmful content
• Harass, threaten, or intimidate other users
• Impersonate others or misrepresent your affiliation with any person or entity
• Engage in any activity that could damage, disable, or impair our Services
• Attempt to interfere with the proper functioning of our Services
• Collect or store personal data about other users without their consent

We reserve the right to remove any content that violates these guidelines and to terminate or suspend access to our Services for users who violate these Terms.

9. Third-Party Links and Services

Our Services may contain links to third-party websites, services, or content that are not owned or controlled by Orbital Matrix. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Orbital Matrix shall not be responsible or liable for any damage or loss caused by your use of such third-party websites or services.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Changes to Terms

We may modify these Terms at any time by posting the revised version on our website. The revised Terms will be effective immediately upon posting. Your continued use of our Services after the posting of revised Terms constitutes your acceptance of such changes. We recommend that you review these Terms periodically.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or your use of our Services shall first be attempted to be resolved through good faith negotiations. If such negotiations fail, the dispute shall be submitted to binding arbitration in accordance with the rules of the London Court of International Arbitration. The arbitration shall take place in London, United Kingdom, and shall be conducted in the English language.

13. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced by a valid provision that comes closest to the intention of the original provision.

14. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and Orbital Matrix concerning our Services.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Thank you for choosing Orbital Matrix. We look forward to helping you discover the world!